"매 choice architecture를 미세 조정하여 freedom of choice를 보존한 채 predictable한 방향으로 행동을 유도.". Richard Thaler · Cass Sunstein의 Nudge (2008) — 2017 Thaler 노벨경제학상. 2026 현재 UX design · public policy · health intervention · LLM safety의 기반 framework.
매 핵심
매 nudge 정의 (Thaler/Sunstein)
매 small change in choice architecture
매 predictable behavior change 유도
매 옵션을 금지하지 않음 (libertarian paternalism)
매 economic incentive 거의 없음 (cheap)
매 mechanism
Default: 매 default option 압도적 영향 (organ donation opt-in vs opt-out — 12% vs 99%).
Salience: 매 정보 visibility 증가.
Framing: 매 동일 정보, 다른 표현 (90% lean vs 10% fat).
Social proof: 매 "X% of users do Y".
Friction: 매 desired action은 쉽게, undesired는 hard.
매 응용
UK Behavioral Insights Team — tax letter "9 of 10 pay on time" → 5% 회수율 증가.
Spotify "Discover Weekly" → 매 default playlist으로 engagement 증가.
Apple Health — 매 default 7000 step goal로 average +500 step.
💻 패턴
Default opt-in for desired behavior
// BAD: opt-in for 2FA
<Checkboxlabel="Enable 2FA (recommended)"defaultChecked={false}/>// GOOD: default-on with easy opt-out
<Checkboxlabel="Enable 2FA"defaultChecked={true}helperText="Recommended. You can disable in Settings."/>
// "When X happens, I will do Y" — proven habit formation
<Onboarding><p>Whenwillyouexercise?</p><Selectoptions={["Morning","Lunch","Evening"]}/><p>Where?</p><Inputplaceholder="Living room, gym..."/></Onboarding>
매 결정 기준
상황
Approach
User benefits from default
opt-out default
User must consciously choose
opt-in, no default
Discourage harm
friction (confirm, delay)
Encourage rare valuable action
salience + reminder
Group conformity helpful
social proof
기본값: transparent default + easy opt-out — 매 dark pattern과의 차별점.