# [[KPI (Key Performance Indicator)]] ## ๐Ÿ“Œ Brief Summary **KPI(Key Performance Indicator, ํ•ต์‹ฌ ์„ฑ๊ณผ ์ง€ํ‘œ)**๋Š” ํ”„๋กœ์ ํŠธ์˜ ์žฌ๋ฌด ๊ฑด์ „์„ฑ, ์‚ฌ์šฉ์ž ์ฐธ์—ฌ๋„, ๊ทธ๋ฆฌ๊ณ  ์ˆ˜์ต์„ฑ์„ ์ •๋Ÿ‰์ ์œผ๋กœ ํ‰๊ฐ€ํ•˜๊ณ  ์ตœ์ ํ™”ํ•˜๊ธฐ ์œ„ํ•ด ์ถ”์ ํ•˜๋Š” ํ•„์ˆ˜ ๋ฐ์ดํ„ฐ ์ธก์ •๊ฐ’์ด๋‹ค. ๊ฒŒ์ž„ ๊ฒฝ์ œ ๋””์ž์ด๋„ˆ์™€ ์šด์˜์ž๋Š” ์ด๋Ÿฌํ•œ ์ง€ํ‘œ๋“ค์„ ํ†ตํ•ด ๊ฐ€์ƒ ๊ฒฝ์ œ์˜ ๊ท ํ˜•์„ ๋งž์ถ”๊ณ  ๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ์„ ๊ทน๋Œ€ํ™”ํ•œ๋‹ค. --- ## ๐Ÿ“– Core Content ### 1. ์ง€ํ‘œ ์ฒด๊ณ„์˜ ๊ตฌ์กฐ (Knowledge Mesh) ๊ฒŒ์ž„ ๋น„์ฆˆ๋‹ˆ์Šค์˜ ์„ฑ๊ณต์€ ๋‹จ์ผ ์ง€ํ‘œ๊ฐ€ ์•„๋‹Œ, ์—ฌ๋Ÿฌ ์ง€ํ‘œ์˜ ์œ ๊ธฐ์ ์ธ ๊ฒฐํ•ฉ์œผ๋กœ ๊ฒฐ์ •๋œ๋‹ค. * **์ˆ˜์ต์„ฑ (Profitability)**: LTV, CAC, LTV:CAC ๋น„์œจ, Gross Margin. * **์ฐธ์—ฌ ๋ฐ ์ž”์กด (Engagement)**: Retention(D1/D7/D30), Churn Rate. * **๋งค์ถœ์› (Revenue Source)**: ARPU, ARPPU, IAP/IAA Revenue. * **ํšจ์œจ ๋ฐ ์ „ํ™˜ (Efficiency)**: Conversion Rate, Trial-to-Paid Ratio, Months to Breakeven. ### 2. ํ•ต์‹ฌ ์žฌ๋ฌด ์ง€ํ‘œ (The Money Metrics) * **LTV & CAC**: ์‚ฌ์šฉ์ž ํš๋“์„ ์œ„ํ•ด ์–ผ๋งˆ๋ฅผ ์“ฐ๊ณ (CAC), ๊ทธ๋กœ๋ถ€ํ„ฐ ์–ผ๋งˆ๋ฅผ ๋ฒŒ์–ด๋“ค์ผ ๊ฒƒ์ธ๊ฐ€(LTV)๋ฅผ ๋ถ„์„ํ•˜๋Š” ์œ ๋‹› ์ด์ฝ”๋…ธ๋ฏน์Šค์˜ ํ•ต์‹ฌ. * **LTV:CAC 3:1 ๋ฒ•์น™**: ๋งˆ์ผ€ํŒ… ์ง€์ถœ์˜ ํšจ์œจ์„ฑ์„ ์ž…์ฆํ•˜๋Š” ํ™ฉ๊ธˆ๋ฅ . 2:1 ๋ฏธ๋งŒ์€ ๋น„์ฆˆ๋‹ˆ์Šค ๋ชจ๋ธ์˜ ์œ„๊ธฐ๋ฅผ ์˜๋ฏธํ•œ๋‹ค. * **Months to Breakeven**: ์ง€์ถœํ•œ CAC๋ฅผ ๋งค์ถœ๋กœ ์ƒ์‡„ํ•˜์—ฌ ์ด์ต์ด ๋ฐœ์ƒํ•˜๊ธฐ ์‹œ์ž‘ํ•˜๋Š” ์‹œ์ . ### 3. ์‚ฌ์šฉ์ž ์ž”์กด ์ง€ํ‘œ (The Retention Metrics) * **D7 Retention**: ์ดˆ๊ธฐ ์‚ฌ์šฉ์ž ๊ฒฝํ—˜(FTUE)์˜ ์„ฑ๊ณต ์—ฌ๋ถ€ ํŒ๋‹จ. * **D30 Retention**: ๊ฒŒ์ž„์˜ ์žฅ๊ธฐ์  ๋งค๋ ฅ๋„ ๋ฐ CAC ํšŒ์ˆ˜ ๊ฐ€๋Šฅ์„ฑ ํŒ๋‹จ. * **Churn Rate**: `1 - Retention`. ์ดํƒˆ๋ฅ ์ด ๋†’์œผ๋ฉด ARPU๊ฐ€ ์•„๋ฌด๋ฆฌ ๋†’์•„๋„ LTV๊ฐ€ ๋ฌด๋„ˆ์ง„๋‹ค. ### 4. ์ „ํ™˜ ๋ฐ ๊ฐ€์น˜ ์ถ”์ถœ (The Conversion Metrics) * **Conversion Rate**: ๋ฌด๋ฃŒ ์œ ์ €์˜ ์œ ๋ฃŒ ์ „ํ™˜ ๋น„์ค‘. * **ARPPU**: ์‹ค์ œ ๊ฒฐ์ œ ์œ ์ € 1์ธ๋‹น ํ‰๊ท  ์ง€์ถœ์•ก. ๊ณ ๊ฐ€์น˜ ์„ธ๊ทธ๋จผํŠธ์˜ ๊ตฌ๋งค๋ ฅ์„ ๋ณด์—ฌ์ค€๋‹ค. ### 5. ์ „๋žต์  ํ•ด์„ (The Analysis) * **์ง€ํ‘œ ๊ฐ„ ๊ฐ„์„ญ**: ARPU๋ฅผ ๋†’์ด๋ ค๋‹ค ๊ณผ๋„ํ•œ ์ˆ˜์ตํ™” ์ •์ฑ…์„ ๋„์ž…ํ•˜๋ฉด ์œ ์ง€์œจ(Retention)์ด ํ•˜๋ฝํ•˜์—ฌ ๊ฒฐ๊ณผ์ ์œผ๋กœ LTV๊ฐ€ ๋‚ฎ์•„์งˆ ์ˆ˜ ์žˆ๋‹ค. * **๋ฐ์ดํ„ฐ ๊ธฐ๋ฐ˜ ์ตœ์ ํ™”**: ์ฑ„๋„๋ณ„/์ฝ”ํ˜ธํŠธ๋ณ„ KPI๋ฅผ ๋ถ„๋ฆฌํ•˜์—ฌ ๋ถ„์„ํ•จ์œผ๋กœ์จ ๊ฐ€์žฅ ์ˆ˜์ต์„ฑ์ด ๋†’์€ ์œ ์ €์ธต์— ์ž์›์„ ์ง‘์ค‘ํ•œ๋‹ค. --- ## ๐Ÿ”— Knowledge Connections - **Related Topics:** [[์œ ๋‹› ์ด์ฝ”๋…ธ๋ฏน์Šค (Unit Economics)]], [[LTV (Lifetime Value)]], [[CAC (Customer Acquisition Cost)]], [[ARPU (Average Revenue Per User)]], [[Retention & Churn (์œ ์ง€์œจ ๋ฐ ์ดํƒˆ๋ฅ )]] - **Contexts:** [[๋น„์ฆˆ๋‹ˆ์Šค ์ „๋žต (Business Strategy)]], [[๋ผ์ด๋ธŒ ์šด์˜ (Live-ops)]] --- *Last updated: 2026-04-28*