feat: complete wikification of War Commander batch 1&2 and final grey dot cleanup

2026-04-27 18:58:22 +09:00
parent 3424166ea2
commit 6b86b0da4c
2706 changed files with 9074 additions and 7273 deletions
@@ -1,6 +1,6 @@
 ---
 id: P-REINFORCE-AUTO-SUPP-001
-category: "[[10_Wiki/💡 Topics/AI]]"
+category: "10_Wiki/💡 Topics/AI"
 confidence_score: 0.93
 tags: [auto-reinforced, support, customer-success, troubleshooting, empathy, problem-resolution]
 last_reinforced: 2026-04-20
@@ -26,6 +26,6 @@ last_reinforced: 2026-04-20
 - **정책 변화(RL Update)**: 이제는 문제가 생기기 전 AI가 사용자의 사용 패턴 정책을 감지해 "이 부분에서 막히셨나요?"라고 먼저 제안하는 '선제적 지원 정책(Proactive support)' 시대로 진화함.

 ## 🔗 지식 연결 (Graph)
- [[Problem-Solving]], [[Refinement]], [[UX]], [[Communication]], [[SOP]], [[Standard-Operating-Procedure]]
+- [[Problem-Solving]], [[Refinement]], UX, Communication, SOP, [[Standard-Operating-Procedure]]
 - **Modern Tech/Tools**: Zendesk, Intercom, AI Chatbots, Knowledge bases.
 ---